Northwinds is the leader in Virtual Call Center and IVR technologies that foster customer contact relationships using state-of-the-art workforce management. Our team supports On-Site, Work From Home (WFM), and Hybrid work force solutions.

  Workforce Support
Home/Site/Hybrid Support
Virtual Training Programs
Certified WFH Programs
National IT Support

National Staffing Organization

 The Northwinds Team offers innovative contact technology with an array of support services that include the review, design, implementation, ongoing support, and tracking of your customized program.

Streamline Communications

Customizable CRM Solution

Customizable Telecom Solution

Manage the Client Experience

Real Time Quality Measurement

Real Time Sales Reporting

Scaleable National Platform

Hosted & Managed Solution

"The Northwinds team enabled my company to utilize Enterprise Class technology and Fortune 100 Business Practices for a fraction of the cost while keeping my sustainable business practices." 

• President
• ER LLC